Introduction

At Pamro, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

We may collect the following types of personal data:

• Identity Data: Name, surname, username, or similar identifiers.
• Contact Data: Postal address, email address, phone number.
• Financial Data: Payment details, including bank account and card details.
• Transaction Data: Details of payments and purchases.
• Technical Data: IP address, browser type, time zone settings, operating system, and platform.
• Profile Data: Username, password, purchase history, preferences, feedback, and survey responses.
• Usage Data: Information about how you use our website, products, and services.
• Marketing & Communications Data: Your preferences for receiving marketing messages.

How We Collect Data

We collect data through:

• Direct Interactions: When you fill out forms or contact us via email, phone, or other means.
• Automated Technologies: Through website interactions, cookies, and similar tracking technologies.
• Third-Party Sources: Information from external partners, payment providers, and analytics services.

How We Use Your Information

We use your personal data for the following purposes:

• To process and deliver your orders.
• To manage payments and refunds.
• To create and manage your account.
• To send account-related notifications.
• To provide marketing and promotional content where applicable.
• To improve our website, services, and user experience.
• To comply with legal obligations.

Sharing Your Information

We may share your data with:

• Service Providers: Companies that process payments, provide delivery services, marketing, and analytics.
• Legal Authorities: When required by law.
• Business Transfers: If we sell or transfer parts of our business.

Data Security

We implement appropriate security measures to prevent unauthorized access, use, or disclosure of your personal data.

Your Rights

Under UK data protection laws, you have the following rights:

• Access: Request a copy of your personal data.
• Correction: Request correction of incorrect or incomplete data.
• Erasure: Request deletion of your data in certain circumstances.
• Restriction: Request limited processing of your data.
• Data Portability: Request transfer of your data in a structured format.
• Objection: Object to data processing in certain cases.

Cookies

We use cookies to enhance user experience and analyze website traffic.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email.

Contact Us

If you have any questions regarding this policy or how we handle your data, please contact us:

• Email: [email protected]

Phone Number:

+44 752 3964 745